Delivery & Return

Free shipping is the default for purchases on our site. Choose a specific delivery date and time that works for you for an additional fee.

Return Policy

Delivery Options Overview

WoW.wisdsta offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. On this page you´ll find an overview of all available shipping methods.

Small items

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

FAQs

Q1: What delivery options do we offer?

A1: We offer Standard Delivery, Express Delivery, and International Delivery. Each option has different delivery times and costs. Please refer to our Delivery Options Overview for more details.

Q2: How long does delivery take?

A2: Delivery times vary depending on the delivery option chosen and the destination. Standard Delivery typically takes 8-26 business days, Express Delivery takes 3-8 business days, and International Delivery takes 15-30 business days.

Q3: How can I track my order?

A3: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.

Q4: Are there any additional fees forExpress Delivery, and International Delivery?

A4: Please be aware that customs fees and additional import duties may apply for international orders.

Q5: What should I do if I have questions about delivery?

A6: If you have any questions about our delivery options, please contact us at [email protected]. We are always here to help.

Q6:Uncontrollable Circumstances During transportation！

We understand that sometimes, due to uncontrollable circumstances such as severe weather conditions, natural disasters, or customs delays, the Transportation and distribution return or exchange process may take longer than expected. In such cases, we will extend the period accordingly and keep you updated on the progress.

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Exchange or Return of Goods

Delivery Options Overview
At our jewelry website, we are committed to providing our customers with a variety of delivery options to suit their needs. We understand the importance of receiving your purchases in a timely and secure manner. This overview outlines our delivery options and procedures to ensure a smooth transaction.
Standard Delivery
Our standard delivery option offers reliable, tracked shipping at a reasonable cost. Once your order is processed, it typically takes 8-26 business days for your items to arrive. You will receive a tracking number via email once your order has been dispatched.
Express Delivery
For those who need their items quickly, we offer an express delivery option. With express delivery, your items will arrive within 4-8 business days after your order is processed. Please note that express delivery may incur additional charges.
International Delivery
We are pleased to offer international delivery to our customers around the world. International delivery times vary depending on the destination, but we aim to deliver your items within 15-30 business days. Please be aware that customs fees and additional import duties may apply for international orders.
Delivery Insurance
To minimize risk and ensure peace of mind, all our deliveries are insured. In the unlikely event that your items are lost or damaged during transit, we will arrange for a replacement or refund.
Delivery Tracking
All our delivery options come with tracking. Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.
Signature Required
To further reduce risk, we require a signature upon delivery for all orders. This ensures that your items are safely delivered to the correct recipient.
 
Uncontrollable Circumstances During transportation！

We understand that sometimes, due to uncontrollable circumstances such as severe weather conditions, natural disasters, or customs delays, the Transportation and distribution return or exchange process may take longer than expected. In such cases, we will extend the period accordingly and keep you updated on the progress.

Contact Us
 
If you have any questions about our delivery options, please contact us at email]. We are always here to help and ensure that your shopping experience with us is as seamless and enjoyable as possible.
 
Please note that our delivery options may be updated from time to time, and the latest version will always be available on our website.
 
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